All systems and modules in the Redkite Smart Software Suite™ are supplied by Redkite Systems, are cloud-based and are supplied on Redkite Systems dedicated secure hosted servers and are accessed by authorised users at an appropriate level via a web browser. All standard web browsers are supported. Nothing is installed on PC’s, Notebooks, smartphones, bar code or RFID readers.
Your dedicated applications are installed on our dedicated, secure hosted servers in secure data centres located in London, England and are managed on our behalf by Rackspace who provide server support 24 x7 x 365, with a guaranteed uptime of 99.98%.
Rackspace hold ISO 27001 and SOC 2 amongst other security certifications.
We hold ISO 9001:2015 and apply rigorous cyber essentials policies.
An incremental system back up is undertaken each day and a full back up of your applications and data is undertaken weekly. Data is encrypted using 265-bit AES encryption and is held at two separate secure data centres which are also managed by Rackspace.
Data piping is also undertaken to pipe data from the operational server to a reserve server to provide rapid disaster recovery.
Your data and applications are further protected with a Cisco systems firewall and Armor Anywhere and all information is encrypted in transit using Thawte 128bit (256bit browser dependent) SSL (https).
The software and hosted server have met rigorous penetration testing standards undertaken independently by numerous clients.
You are supplied with a unique dedicated system which is not shared by any other customer and your data is held in a separate SQL Server database.
We provide our own secure single log-in portal to allow easy access to your systems and up-to-date on-line User Guides.
We adhere to data protection rules applicable in the country of usage.
All systems are leased and not sold.
Adobe Reader and MS Excel or similar will need to be installed on workstations for report generation.
For further information please contact us at +44(0)1926 814846 during normal UK office hours or email enquiries@redkitesystems.com